AmplLab/samples
Conversational Audio

Domain Role-Play

Agent-customer role-play built from production-style scripts: 44 scenarios across 9 domains, from card servicing and fraud investigation to flight disruptions, claim filing and salary negotiation. Each conversation follows a scene structure with named speaker roles, so the audio arrives with its intent and context attached.

9domains
44scenarios
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Specification

Domains
9
Scenarios
44
Roles
Named per script, e.g. agent and customer
Context fields
script.category, script.sub_category, scene.name
Channels
Dual-channel + merged mix
Language
English

Delivery layout

  • ampllab-speech-to-speech-batch-<timestamp>/
  • session_<id>/
  • scene_<n>/
  • take-<n>/
  • <speaker-a>.flac
  • <speaker-b>.flac
  • merged-<take>.flac
  • annotation-<id>.json

Domains

  • Banking
  • Customer Support
  • Travel
  • Insurance
  • Negotiation
  • Sales & Marketing
  • Mortgage & Loans
  • Identity & Security
  • Collections & Hardship

Scenarios (sample)

  • Card Servicing
  • Fraud Investigation
  • Account Opening
  • Loan Application
  • Flight Disruptions & Refunds
  • Hotel Reservations
  • Claim Filing
  • Policy Renewal
  • Technical Support
  • Billing Disputes
  • Salary Negotiation
  • Phishing Scam Reporting
take-<n>/annotation-<id>.jsonIllustrative values
{  "script": {    "category": "Banking",    "sub_category": "Card Servicing"  },  "scene": {    "id": "scene_2",    "name": "Declined card at checkout"  },  "take": {    "uid": "7f3c9e21-...",    "seq": 4,    "duration": 287.42  },  "speakers": {    "a41d07c2-...": {      "role": "Priya (Card Services Agent)"    },    "e9b2f6a8-...": {      "role": "Daniel (Customer)"    }  },  "transcription": [    {      "speaker": "e9b2f6a8-...",      "start_time": 3.05,      "end_time": 7.48,      "transcript": "[sigh] Hi, my card got declined twice <overlap>this morning</overlap>.",      "emotion": "Frustrated",      "languages": "English"    },    {      "speaker": "a41d07c2-...",      "start_time": 7.1,      "end_time": 11.86,      "transcript": "<overlap>Oh no,</overlap> let me take a look [mm]. Can you confirm the last four digits?",      "emotion": "Calm",      "languages": "English"    }  ]}

Sample pack

A curated set of takes from this dataset, with audio and annotation files in the delivery format.

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